Order Cancel

We can cancel order for you if you contact us in time after your purchase.

1. If contact us within 24 hours after your payment finished, 10% of order total will be charged as transaction fee.
2. If after 24 hours, 15% of order total will be charged as transaction and handling fee.
3. Orders can't be canceled once your parcel is shipped out or we have already begun to custom hair extension. 
4 If choosing paypal echeck to pay, it needs 5-7 days for PayPal to complete the settlement. during this time, if the customer wants to the refund, 5% of the order total will be charged as handling fee.

All rights to interpret are reserved by LightInhair.com

Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: aftersales@lightinhair.com. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.